Subject of Complaint :Refusal of supplying motherboard in case of out of order withing warranty Period.
Company / Product Name:Digicare (SMART LINK NETWORK SYSTEMS LIMITED) Assus Mother board P7H55-M
State :West Bengal
Complaint Details : Sir
I bought a mother Board (Computer), model no ASUMBO009 P7H55-M on 06/01/2011 from Balagi Solution Limited (19 RN Mukherjee road kol – 1 with a warranty of 3 years . They supplied me the same board twicw on account of its out of oder. On the third time(30/09//2013) Digi Care wanted to deliver me the other Board P7H55-MLX/usb3 (accmoab59199) instead of my previons model. It’s Quality is not satisfactory and rate is low. after this i request them to refund many with all damage charge. But they are not ready to pay the damage , where for this mother board my computer totaly lost. so i want Damage moumota bera from Digi Care mail me this
Dear Mr. Imauddin Ahmed,
This is to bring to your kind notice that, Credit Note has been approved against your product lying in Digicare Service Centre, which were given for Repair. We waited and Reminded to Collect the Same. But you have failed to collect. It has been lying with us for quite a long period.
You are hereby requested to settle your dues if any and have your Credit Note collected from our office within 10 days from the date of this e-mail notification. If you failed to Collect the same we are forced to dispose off the same and we shall not be held responsible thereafter.
Please also note that no more reminders will be sent to you after this letter.
We are sure that considering our good business relationship, you will do the needful to avoid any inconvenience and which would be for the mutual benefit for both of us.
NOTE – PLEASE BRING the Product receipt note.
Details of product’s against which CN is issued:
Call ID–CLG311764849 , Product Code– P7H55-M, Sr No- AAM0AC257002 , Customer Name- Imaduddin Ahmed.
So, i earnestly request you take necessary action by which I can get the same board that I purchassd as son as passible.
Your’s faithfully
Imaduddin Ahmed
Name :Imad Uddin Ahmed
Mobile no :9153643265
Email address :imad.ahmed371@gmail.com
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